Your order can be placed in the following ways: through our online shop www.giota-homewear.gr .
Select the product you want and add it to the shopping cart by clicking on the “in cart” option. If you want to get another product, click on the “continue shopping” hint and when you have selected the products you want, click “view basket”. You will then be asked to create a personal account if you don’t already have one, which will be valid every time you sign in to our website. It will serve you for faster purchases, to see the history of your orders and the progress of your order. If online transactions are not your best you can place your order in simpler ways. Call us at +30 2310 900 923.
By email to info@giota-homewear.gr
Order Shipment:
The order is delivered no later than 3 days except in hard-to-access areas such as the islands where it may take a little longer. In any case you can contact us by phone to inform you about your day of receipt.
Caution: for sending packages with a shipping company other than courier, the delivery does not apply.
Product Refunds
If for any reason you wish to return one of the products you purchased you have the possibility to do so by replacing it with another of equal or greater value by following the following suggestions:
Product refunds are accepted within 14 working days of the day of receipt of the products and must be accompanied by proof of purchase. In this case you will only be charged for the cost of returning the product.
Refunds are accepted only when the product is in the same condition in which you received it, without i.e. the product being in the same condition as the product in which you received it. Have its packaging unsealed or tampered with. For this reason it is good at the delivery of the order to check the condition of the products and the intact packaging in order to detect any obvious defects (e.g. Broken merchandise, wrong contents, etc.).
Attention to product refunds is refunded only by replacing them with other products of equal or lesser value.
Defective products
If the product you received determines that it has a defect or lack of an accessory you can notify us either by phone on 2310 900 923 or by email at info@giota-homewear.gr to resolve the problem. In case of return of the product and after we find that the error is due to the manufacturer we undertake at your own request either to replace it or to refund your money which will take place within 10 days from the date we receive the product.
The terms and conditions of the transactions apply as shown on the website of our company. Any change shall take effect from the moment it is announced.
